> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thrizer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Thrizer Help Center

> Help articles for Thrizer clinicians and clients covering account setup, insurance, payments, claims, reimbursement, benefit checks, and the Thrizer Widget.

## Overview

Thrizer is the payment platform for private-pay care, with out-of-network billing built in when insurance applies.

For clinicians: Thrizer gives private-pay clinicians one place to charge clients for sessions, whether clients are fully self-pay or using out-of-network benefits. When out-of-network (OON) benefits apply, Thrizer can also help with benefit checks, estimated costs, eligible claim submission, and reimbursement support.

For clients: Thrizer is the platform your clinician uses to collect payment for sessions. If you have out-of-network benefits, Thrizer can also help check your estimated benefits, show an estimated session cost, and submit eligible claims for you.

Use these guides to set up your account, manage payments and claims, check out-of-network benefits, and understand what Thrizer supports.

<Note>
  Thrizer shows benefit and reimbursement estimates to help you plan. Insurance carriers make final decisions about coverage, claim approval, reimbursement, deductible application, and timing.
</Note>

## Start by role

<CardGroup cols={2}>
  <Card title="Clinician help" href="/help/clinician">
    Add clients, check benefits, choose payment types, charge clients, review payments and payouts, manage claims, configure the Widget, and manage team members.
  </Card>

  <Card title="Client help" href="/help/client">
    Set up your account, link insurance, add payment methods, upload superbills, view claims, export payments, and manage reimbursement bank details.
  </Card>
</CardGroup>

## Popular clinician guides

<CardGroup cols={2}>
  <Card title="How to explain Thrizer to your clients" href="/help/getting-started/how-to-explain-thrizer-to-clients">
    Learn simple ways to communicate Thrizer's value to your clients.
  </Card>

  <Card title="Getting started as a clinician" href="/help/clinician/getting-started">
    Learn the main clinician and practice-admin setup steps.
  </Card>

  <Card title="Adding and managing clients" href="/help/clinician/add-and-manage-clients">
    Add clients, filter the client list, view client details, and manage client connections.
  </Card>

  <Card title="Checking client benefits" href="/help/clinician/check-benefits">
    Use benefit checks, request manual verification, and understand estimate limits.
  </Card>

  <Card title="Thrizer Benefits Checker (Widget)" href="/help/clinician/thrizer-widget">
    Configure the Widget, manage services and team members, share a link, and embed the benefits calculator.
  </Card>

  <Card title="Charging clients" href="/help/clinician/charge-clients">
    Create charges and understand how payment and automatic claim submission work.
  </Card>
</CardGroup>

## Popular client guides

<CardGroup cols={2}>
  <Card title="Getting started as a client" href="/help/client/getting-started">
    Learn the main client setup steps and how the Client Portal is organized.
  </Card>

  <Card title="Linking or editing insurance" href="/help/client/link-insurance">
    Add insurance details, edit plan information, and understand benefit checks.
  </Card>

  <Card title="Adding payment methods" href="/help/client/payment-methods">
    Add cards, view saved cards, set a default card, and delete saved payment methods.
  </Card>

  <Card title="Estimates and reimbursement" href="/help/client/estimates-and-reimbursement">
    Understand allowed amounts, deductibles, coinsurance, claim outcomes, and why estimates can change.
  </Card>
</CardGroup>

## Common topics

### Insurance and benefit checks

* [Clinician: checking client benefits](/help/clinician/check-benefits)
* [Clinician: Thrizer Benefits Checker (Widget)](/help/clinician/thrizer-widget)
* [Client: linking or editing insurance](/help/client/link-insurance)
* [Client: estimates and reimbursement](/help/client/estimates-and-reimbursement)

### Payments and reimbursement

* [Clinician: payment types and eligibility](/help/clinician/payment-types-and-eligibility)
* [Clinician: charging clients](/help/clinician/charge-clients)
* [Clinician: payments, payouts, and refunds](/help/clinician/payments-payouts-and-refunds)
* [Client: adding payment methods](/help/client/payment-methods)
* [Client: adding a reimbursement bank account](/help/client/reimbursement-bank)
* [Client: viewing payments and exporting receipts](/help/client/payments-and-receipts)

### Claims and superbills

* [Clinician: claims and superbills](/help/clinician/claims-and-superbills)
* [Clinician: unsupported workflows and limitations](/help/clinician/unsupported-workflows)
* [Client: claims and superbill uploads](/help/client/claims-and-superbills)

### Account and support

* [Clinician: settings and profile](/help/clinician/settings-and-profile)
* [Clinician: team members](/help/clinician/team-members)
* [Clinician: unsupported workflows and limitations](/help/clinician/unsupported-workflows)
* [Client: profile and account settings](/help/client/profile-and-settings)
* [Client: clinician connections](/help/client/clinician-connections)
* [Client: troubleshooting and support](/help/client/troubleshooting-and-support)

### Frequently asked questions

* [Which payment types are available?](/help/faq/which-payment-types-are-available)
* [Why Thrizer Pay may not be available](/help/faq/why-thrizer-pay-may-not-be-available)
* [Unsupported workflows and workarounds](/help/faq/unsupported-workflows-and-workarounds)

## Need help?

Contact [help@thrizer.com](mailto:help@thrizer.com)