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Updates

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Thrizer Pay availability now follows the matched Blue plan

When a Blue Cross Blue Shield client’s Member ID prefix routes their claims to a specific Blue plan, Thrizer Pay availability on that client is now based on that specific plan instead of the parent BCBS payer. This applies across the client roster, Add Charge, and Edit Connection. Who this affects: clinicians and clients on BCBS payers whose Member ID prefix matches a specific Blue plan. Why it matters: some Blue plans support Thrizer Pay and some don’t. The checkout option shown for a client now reflects what their actual plan supports. Clients aren’t offered Thrizer Pay on a plan that doesn’t accept it, and aren’t pushed to Self-Pay on a plan that does. What to do: nothing — the correct payment type appears automatically the next time you charge or edit the client. If a BCBS client’s payment type looks different than before, that’s the matched Blue plan’s availability taking effect. Make sure the Member ID on file is exactly what appears on the card. See Payment types and eligibility and Check benefits.