Overview
Use these guides to set up and manage your Thrizer client account.Getting started
Learn the main client setup steps and how to use Home, Claims, Payments, Clinicians, and Settings.
Take a portal tour
Walk through the Client Portal in a short interactive demo before you set up your account.
What is Thrizer?
Understand what Thrizer does, what it does not do, and how it works when you pay your clinician.
Can I use my insurance with Thrizer?
Learn when insurance can be used with Thrizer and what benefit checks can and cannot confirm.
Profile and settings
Edit profile details, request a password reset, and review account settings.
Link insurance
Add or edit insurance details and understand what benefit checks do.
Payment methods
Add cards, view saved cards, set a default card, and delete cards.
Reimbursement bank
Add, edit, or view the bank account used for reimbursements.
Payments and receipts
View payment history, open payment details, and generate superbills.
Claims and superbills
Upload superbills, view claims, and open claim details.
Clinician connections
View connected clinicians and accept or decline clinician invitations.
Estimates and reimbursement
Understand estimated costs, allowed amounts, deductibles, coinsurance, and claim outcomes.
Troubleshooting and support
Get help with failed benefit checks, claim delays, account changes, and support requests.