Overview
This page is an index of common Thrizer limitations. Follow the linked article for the controlling explanation and any documented alternative. Unsupported processes are Thrizer product limitations. Insurance carriers separately determine coverage, claim acceptance, deductible application, reimbursement, and timing.Payments and claims
Insurance
Thrizer does not support secondary insurance or coordination of benefits. See Claim and billing limitations.Accounts and teams
Thrizer account email addresses cannot be changed after account creation. Client and clinician accounts are independent and cannot be converted or merged. An email address can be associated with only one Thrizer team at a time. See Unsupported clinician workflows and limitations for account, team, address, and payout boundaries.If your situation is not listed
Request help through your Thrizer account when the applicable article does not answer the question. Support can identify documented alternatives or review a case that permits manual handling, but it cannot override a hard product limitation or guarantee an insurer-controlled outcome.Related articles
Claim and billing limitations
Read the detailed authority for charge, payment, CPT, claim, and insurance limitations.
Unsupported clinician workflows
Review account, team, payout, and clinician-side limitations.
Which payment types are available?
Compare Self-Pay, OON Pay, and Thrizer Pay.