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Overview

Use this page to find official Thrizer links for support, legal documents, the clinician product walkthrough, and getting started. These links are pointers to external resources. For questions about payments, claims, reimbursement, eligibility, or product behavior, use the relevant Help Center article instead of relying on external link pages to explain how Thrizer works.

Support

Thrizer support is available through Help → Request Help inside your Thrizer portal. A first human response is typically sent within 2 business days. Resolution time varies by issue.

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Learn about Thrizer

Thrizer overview

Start here for a plain-English explanation of what Thrizer does and how the main pieces fit together.

Can I use my insurance with Thrizer?

Learn what needs to be true for a client to use insurance through Thrizer.

Which payment types are available?

Compare Self-Pay, OON Pay, and Thrizer Pay.

How to submit a claim

Learn how OON Pay and Thrizer Pay claims are submitted and when clients submit superbills directly to insurers.

Manual benefit checks

Learn what happens when automated benefit checks do not return enough information.