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Overview

Use this page to find official Thrizer links for support, legal documents, product walkthroughs, and getting started. These links are pointers to external resources. For questions about payments, claims, reimbursement, eligibility, or product behavior, use the relevant Help Center article instead of relying on external link pages to explain how Thrizer works.

Support

Thrizer support is email-based and does not offer phone support. You can reach support two ways: Thrizer typically responds within 2 business days. Resolution time varies by issue.

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Learn about Thrizer

Thrizer overview

Start here for a plain-English explanation of what Thrizer does and how the main pieces fit together.

Can I use my insurance with Thrizer?

Learn what needs to be true for a client to use insurance through Thrizer.

Which payment types are available?

Compare Self-Pay, OON Pay, and Thrizer Pay.

How to submit a claim

Learn the supported ways clients can submit claims through Thrizer.

Manual benefit checks

Learn what happens when automated benefit checks do not return enough information.