Skip to main content

​
Choose the applicable pricing period

These fees take effect November 2, 2026. Until then, use Pricing before November 2, 2026. That page also stays available for questions about earlier transactions. The rates and examples below use standard pricing. If your practice has different agreed pricing, contact Support through your Thrizer account to confirm the applicable fees.

​
What does my client pay, and what is my payout?

Your appointment price is what you charge for the clinical appointment. It is separate from your practice’s OON billing fee, which is what you charge the client for OON billing support. The OON billing rate is the editable setting that determines that client-facing fee. Under standard November 2 pricing, the applicable OON billing Service is included automatically at its default rate:
  • “OON Billing – Check or Bank”: $4.
  • “OON Billing – Instant”: $15.
You do not need to edit your rates to use the defaults. If you have already customized a rate, that rate applies instead; a client-specific rate takes priority over your catalog rate. You can choose a rate of $0, a lower amount or a higher amount. Before charging, review the client’s total and explain any price change. Your practice’s OON billing fee is separate from the fees Thrizer charges your practice. Changing your OON billing rate does not change Thrizer’s applicable deductions.

​
What your client pays upfront

With Instant Reimbursement, Thrizer advances the remaining portion of the appointment price.

​
How your payout is calculated

Check or Bank: You receive the client’s payment after Thrizer deducts the “OON Claim fee” and “Transaction fee”. Instant: You receive the client’s payment together with Thrizer’s advance, after Thrizer deducts the “Instant Reimbursement fee” and “Transaction fee”. The “Transaction fee” is Thrizer’s card-processing fee. Only the applicable Thrizer OON fee is deducted; “OON Claim fee” and “Instant Reimbursement fee” do not both apply to a charge. Your practice’s OON billing rates: “OON Billing – Check or Bank” and “OON Billing – Instant”. These settings determine the OON billing fee your client pays. Thrizer’s fees: the applicable “OON Claim fee” or “Instant Reimbursement fee”, and the “Transaction fee” for card processing. Thrizer deducts these fees from your proceeds.

​
Fees from November 2, 2026

New charges submitted on or after November 2 use the applicable pricing, regardless of the appointment date. Earlier charges retain their applicable pricing. The percentage includes the practice’s OON billing fee. For Instant it applies to the reduced upfront card payment. Percentage amounts are rounded to cents.

​
Check or Bank examples

These examples use a $100 appointment price and standard pricing, without waivers or refunds. Your appointment price is $100, and your “OON Billing – Check or Bank” rate is the default $4. Your client pays a $4 practice OON billing fee in addition to the appointment price, for a total of $104. Thrizer separately deducts a $4 “OON Claim fee” and a $3.26 “Transaction fee”. You receive $96.74. The two $4 amounts have different payers, recipients, and purposes. Setting your rate to $0 removes the practice OON billing fee from your client’s bill. Thrizer’s fees still reduce your payout. Your OON billing rate can be higher than Thrizer’s OON fee. At a $10 rate, your client pays a $10 practice OON billing fee, for a total of $110, and your payout is $102.56 after Thrizer’s deductions. The historical 1% Bank transfer fee ends for charges submitted on or after November 2, 2026. Earlier charges retain their applicable pricing.

​
Instant Reimbursement examples

Assume a $200 appointment price, $104 estimated client responsibility and a $96 Thrizer advance. These examples use standard pricing, without waivers or refunds. At the default Instant rate, your client pays $119, and Thrizer advances $96. Thrizer deducts a $15 “Instant Reimbursement fee” and a $3.69 “Transaction fee”. You receive $196.31. This is the payout amount for the charge, not a promise of immediate arrival in your bank account. The insurer’s final decision may change the client’s responsibility. See payout protection for how insurance outcomes differ from refunds you initiate.

​
Claim denials and resubmission

An insurer denial does not by itself refund the practice’s OON billing fee or Thrizer’s applicable OON fee, or reverse a protected payout. If Thrizer caused a submission error, Thrizer resubmits without an additional Thrizer OON fee; the original Thrizer OON fee remains charged. An insurer denial alone does not establish a Thrizer error. Contact Support through your Thrizer account about a suspected submission error. A claim correction is separate from refunding and charging again. A client refund ordinarily does not return Thrizer’s fees to the practice. A Support-handled full Instant refund for a confirmed Thrizer mistake has a specific fee-reimbursement exception; a partial Check/Bank refund does not return Thrizer fees.

​
Decide how to price your billing support

Keep the default if it fits your practice, or choose a lower, zero, or higher OON billing rate. No pricing edit is required to use the default. Setting the rate to $0 waives your practice’s OON billing fee for the client; it does not waive Thrizer’s fees or change the Billing Type to Self-Pay. Before billing, explain the appointment price, your practice’s OON billing fee, the client’s total, and the effective date. These client messages can help. See the November 2 announcement for preparation guidance.

​
Earlier pricing, refunds, and referral waivers

See Pricing before November 2, 2026 for the earlier Check, Bank, Instant Reimbursement, Self-Pay, processing, refund, and referral fee-waiver rules. These earlier terms don’t establish the refund or referral terms for the new schedule. Contact Support through your Thrizer account to confirm what applies.

Billing types: Self-Pay and OON Billing

Decide whether Thrizer will submit a claim.

Reimbursement methods for OON Billing

Compare Check, Bank, and Instant Reimbursement.