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Short answer

Use Reimbursement Bank to manage where Thrizer sends insurance reimbursements that are routed to you.

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Where to go

Go to: Client Portal → Settings → Reimbursement Bank

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What you can do

The Reimbursement Bank page lets you:
  • Add bank information
  • Edit bank information
  • Save changes
  • Cancel edits
  • View masked bank account details

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Bank fields

The form includes:
  • Account Type
  • Routing number
  • Account Number
After bank information is saved, the page displays masked account details, including account type and account number.

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Why this matters

For payment workflows where reimbursement is routed to the client (OON Pay and superbill upload), Thrizer needs a reimbursement bank account to send funds to you. Thrizer Pay reimbursements go to Thrizer because Thrizer advances part of the session fee, so a reimbursement bank is not required for Thrizer Pay sessions.
A reimbursement bank account is for receiving reimbursement only. It cannot be used to pay session charges. Session charges require a saved card under Payment Methods.

Adding payment methods

Add or manage the cards Thrizer uses to charge sessions.

Estimates and reimbursement

Understand when reimbursement is routed to you and how estimates work.