Referral program: share a link and redeem a code

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Overview

The Thrizer referral program waives $2,500 in payment processing fees for both sides of a referral:

• The new clinician who signs up with a valid referral code gets the 3% processing fee waived on up to $2,500 of transaction volume.
• The referring clinician gets the same waiver on up to $2,500 of transaction volume for each clinician they refer.

If you are already on Thrizer and want to refer someone, see Share your referral link. If you are a new clinician signing up, see How to enter a referral code at onboarding.

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Share your referral link

Existing clinicians and practice administrators can share their referral invite from the Clinician Portal.

1. Sign in to the Clinician Portal.
2. Go to the Referral section.
3. Use one of the available actions to share your invite:
   • Share signup code: copy the referral code for a new clinician to enter manually during onboarding.
   • Share link: copy a referral link that prefills the code when the new clinician starts sign-up.
   • Email invite to colleague: send the referral by email from Thrizer.
4. Track your remaining waived balance from the same section.

Your referrer credit activates only after the clinician you referred submits their first charge. The waiver then applies to your own 3% processing fee, on up to $2,500 of processed transaction volume for that referral. See Pricing overview for how the referrer benefit interacts with standard fees. You can share your referral link and mention Thrizer freely. For the use of Thrizer logos or branded assets, contact support first.

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How to enter a referral code at onboarding

There are two ways a referral code can be applied during sign-up:

1. Referral link. If you started sign-up from a referral link shared by another clinician, the referral code is prefilled on the referral step of onboarding. Leave it as is and continue.
2. Manual entry. If you signed up without a link, enter the referral code on the referral step during onboarding.

Referral code matching is case-insensitive, so ABC123 and abc123 are treated as the same code. You must enter the code during onboarding. Referral credits cannot be added retroactively after onboarding is complete.

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What you receive

If your referral code is valid when you finish onboarding, your team is automatically granted:

• $2,500 in waived payment processing fees. Thrizer waives the standard 3% clinician processing fee on up to $2,500 in transaction volume processed through Thrizer.

Thrizer adds the credit to your team’s remaining waived balance and applies it on a per-charge basis as you process payments. See Pricing overview for how the 3% clinician processing fee normally works.

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When a referral code is accepted

For the credit to be granted, all of the following must be true at the moment you complete onboarding:

• The referral code exists.
• The referral code is active.
• The referral code has not expired.
• The referral code is under its maximum-uses cap.
• You are not entering your own referral code (self-referrals are not allowed).
• You have not previously redeemed a referral code on this account. Each clinician can redeem only one referral code, ever.

If any of these conditions are not met, onboarding still completes successfully, but no waived-fee credit is granted.

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The credit is granted only once

The waived-fee credit is granted exactly once. If you submit the onboarding step more than once (for example, by refreshing or selecting submit twice), the credit is not applied a second time. Your balance is not double-counted.

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How the credit is used

The $2,500 waived-fee credit is applied per charge as you process client payments through Thrizer:

• For each Thrizer-processed payment, if the charge amount fits within your remaining waived balance, the 3% clinician processing fee is waived for that charge.
• If a single charge exceeds your remaining waived balance, the waiver is not partially applied. The full 3% fee is charged on that charge.
• Once the $2,500 balance is fully consumed, standard pricing resumes.

See Pricing overview for the standard fee structure that resumes after the waiver is used up.

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Limitations

• The waiver applies only to the 3% clinician payment processing fee. Other fees, including client-facing fees on OON Pay and Thrizer Pay, are unchanged.
• The waiver applies only to payments processed through Thrizer. Superbill-only claim submissions do not consume or benefit from the waiver.
• A clinician can redeem at most one referral code, ever.
• Referral credits cannot be added after onboarding is complete.

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