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Your Payments page shows every session you have paid for through Thrizer. Use it to review your payment history and to download a superbill for your records or for reimbursement.

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Where to find it

Go to Client Portal → Payments.

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Payments list

The payments list shows:
  • Transaction Date
  • Clinician Name
  • Appointment Date
  • Charge Type
  • Provider fee
  • Charged Amount
To find a specific payment, you can:
  • Search by clinician name.
  • Open the Filter Payments popover to narrow the list by Clinician, Appointment Date, Charge Type, or Billing Type (for example, OON Pay, Thrizer Pay, or Self-Pay). The Clinician filter is a multi-select and includes any clinicians who appear in your Thrizer payment history, even if you are no longer connected to them. Filtering by transaction status is not available on the Client Portal.

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Payment details

Select a payment row to open payment details. The details view shows:
  • Clinician
  • Clinician Email
  • Transaction Date
  • Charge Type
  • Payment Type
  • Provider fee
  • Charged Amount
  • Processing Fee
  • Net Charges
  • Total Amount
  • Appointment Date
  • CPT Code
  • Description

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Generate superbill

Use Generate Superbill on the Payments page to download a superbill you can keep for your records or submit for reimbursement. Whether you can generate a superbill depends on your payment type. For automatic claim payment options such as OON Pay and Thrizer Pay, Thrizer submits claims as part of the charge process, so you do not need a separate superbill. Generate Superbill is disabled when no eligible appointment charges are in scope. For example, the button stays disabled when the filtered list contains no Self-Pay sessions. The superbill’s scope matches the filters currently applied to the Payments page. Adjust the filters first, then generate.

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Using a superbill for HSA or FSA reimbursement

If your HSA or FSA administrator needs documentation to substantiate a session payment, generate a superbill from Client Portal → Payments → Generate Superbill and submit it to your administrator. This applies to sessions paid with an HSA or FSA card as well. Your plan administrator determines HSA or FSA reimbursement eligibility, not Thrizer.