August 18, 2026 — Plan-specific benefits and registration

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New features

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Plan-specific reimbursement methods and registration notes on benefit results

Benefit-check results now display the reimbursement methods and registration requirements for the client’s specific plan, not just the parent payer. Clients and clinicians see:

• Which reimbursement paths are supported for that plan (Thrizer Pay, OON Pay, or paper check).
• A Requires Registration note when the plan needs the client to complete a payer registration step before Thrizer Pay or direct-deposit reimbursement can flow.

These labels appear in the Instant Benefit Checker, the Thrizer Widget, the client’s benefits card, and the clinician’s About tab. Who this affects: clients linking or reviewing their insurance, and clinicians running benefit checks. Why it matters: BCBS clients on plans like Anthem, Regence, or Excellus previously saw the parent BCBS payer’s reimbursement rules. The plan-accurate view means you now see the correct reimbursement paths and registration requirements up front, before charging.

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Registration reminder after saving insurance

When a client links or updates insurance and the resolved plan requires payer registration, Thrizer now shows a Complete registration prompt right after the save succeeds. The prompt appears in:

• Client onboarding — Link Insurance step.
• The client’s Settings → Insurance panel.
• The clinician’s Client → Insurance tab.
• The admin About tab.

Re-saving the same plan does not re-prompt. Who this affects: clients on plans that require payer registration (for example, Anthem OON registration) and their clinicians. Why it matters: registration is easy to forget at link time. Silently skipping it can block Thrizer Pay eligibility or delay reimbursement. The post-save reminder catches this before a charge is submitted.

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Updates

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Insurance edit uses a drawer in the Client Portal

Editing insurance from Client Portal Settings now opens the same drawer clinicians use, instead of a centered modal. Fields load when the drawer opens, and a sticky footer keeps Save in view while you scroll. No fields have changed.

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Plans without out-of-network billing can no longer be linked

Plans that don’t support out-of-network billing are now disabled in the insurance-link payer search. Saves that would switch a client onto one of these plans are rejected. Clients already on one of these plans can still re-save the same plan without being kicked off. Eligibility checks are unaffected. Who this affects: clients and clinicians linking or switching insurance. Why it matters: you can no longer link into a plan whose claims Thrizer cannot bill, which avoids submitting charges that would be rejected downstream. See Supported insurance for the plans Thrizer bills today.