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New features

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Download payment receipts

Download a PDF receipt for a Confirmed payment. Open the payment details or the row’s download menu and select Download Receipt. See the receipt instructions.

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Find payments by service

In Transactions → Payments, use the Service filter to find payments for a specific service. Deleted services appear under Old Services. The filter also applies to CSV and superbill exports.

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Coming January 1, 2027

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January deductible changes

Thrizer may show your client’s full deductible as remaining again on January 1. This can make Instant Reimbursement unavailable, even if it was available in December. Plans with no deductible are not affected by this reset. Amounts already updated for the new year are kept. When you add a charge while Instant Reimbursement is unavailable, Thrizer uses Check and explains why. Your client’s saved reimbursement choice stays the same. This also applies to December sessions charged on or after January 1, Eastern time. If the plan’s deductible changed, recheck benefits. If the amount looks wrong, request a review through Help → Benefit Check Request. Thrizer currently uses January 1 even if the client’s insurance deductible year starts in another month. A January benefit check showing $0 may still reflect last year’s information. Staff can confirm whether the deductible is met for the new year. This extra confirmation is not needed for plans with no deductible or when staff have already confirmed it. Other requirements for Instant Reimbursement still apply. Read the January deductible guidance. Browse all product updates.