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This release connects how clinicians define Services, set up client billing, and create charges. It gives you more flexibility without requiring you to rebuild existing client relationships.

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Billing and reimbursement are now easier to understand

The former Payment Type setting combined two decisions. Thrizer now separates them:
  1. Billing Type answers whether Thrizer will submit an insurance claim: Self-Pay or OON Billing.
  2. Reimbursement Method answers how reimbursement will be handled for OON Billing: Check, Bank, or Instant Reimbursement.
Thrizer Pay is now called Instant Reimbursement. It remains the option where the client pays an estimated out-of-pocket amount and Thrizer advances the rest of the Service amount to the clinician while waiting for insurance. The client roster, client details, charges, claims, payments, receipts, and notices now use the new billing and reimbursement language. Available methods depend on the client’s insurance plan and eligibility. You can change the Reimbursement Method for an individual charge when another eligible method should apply to that session.

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One Services catalog connects your work

Charging profiles have been replaced by Services. Each clinician now has one catalog that can be reused across client relationships, charges, and the benefits widget.
  • Billable Services can be used in Thrizer’s supported insurance-claim process.
  • Non-billable Services are priced offerings handled through Self-Pay and are not submitted to insurance.
  • Client-specific terms let you customize supported details for one clinician-client relationship without changing the catalog.
  • A Primary Service loads by default when you start a charge for that client.
  • A One-time charge lets you charge for something outside the catalog without saving it as a new Service.
Practice administrators and team owners can manage a teammate’s catalog where their role allows it. When charging for a teammate, Thrizer uses that clinician’s catalog. The benefits widget now uses each clinician’s own catalog and list prices. A client’s customized price is never shown there.

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Where to find the changes

  • Open Settings → Services to add or manage your own billable and non-billable Services.
  • To manage a teammate’s catalog where your role allows it, open Benefits → Widget Settings → Team, then select Manage services for that clinician.
  • Open a client’s profile to manage the Services and billing setup for that clinician-client relationship.
  • In Add Charge, select the Service and Billing Type. For OON Billing, choose from the Reimbursement Methods available for that client and charge.

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What you need to do

Existing clients keep their billing setup, so you do not need to rebuild your client list. Review your Services catalog and set a Primary Service for any client whose previous setup could not be matched automatically. Thrizer will ask you to select a Service when charging until a Primary Service is set.

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Pricing

This release changes the billing structure and terminology. It does not change Thrizer’s current fees. See the Pricing overview for the current rates in one maintained location.

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Learn more