Skip to main content

​
Past updates

This page lists past Thrizer updates in reverse chronological order.

​
July 17, 2026 — Team Owner role and insurance payer fix

A new Team Owner role gives practice creators exclusive authority over ownership-sensitive actions. Insurance saves now route to the correct payer even when payers share an eligibility code. Read the full update

​
July 15, 2026 — Refund and Thrizer Pay checkout fixes

Refunds now succeed on recent charges wrongly blocked by an “already in progress” error, Confirm Refund guards against duplicate submissions, and Thrizer-Pay-eligible clients are no longer stuck on Self-Pay. Read the full update

​
July 14, 2026 — Thrizer Pay restored and onboarding fixes

Thrizer Pay availability has been restored for 1,120 clients who were incorrectly shown Self-Pay, plus fixes for onboarding, the Payments page, and mobile support ticket attachments. Read the full update

​
July 13, 2026 — Superbill redesign and Payments filters

Generate Superbill now offers Download or Email to client, driven by your Payments filters. Payments filters gain an Appointment date range and a multi-select Clinician filter. Read the full update

​
July 6, 2026 — Widget setup checklist and payout exports

The Benefits page now guides you through finishing widget setup with a Finish setting up your benefits widget hero card. Practice Administrators can also export a per-payout CSV from the Payouts tab. Read the full update Clinicians can email an existing client a one-click link back into the Thrizer client portal, without asking them to reset their password. Read the full update

​
June 22, 2026 — Insurance billing date restriction

OON Pay and Thrizer Pay charges now require a Date of Service that is today or tomorrow (UTC). Sessions further in the future must use Self-Pay. Read the full update

​
June 17, 2026 — Referral program credit at onboarding

New clinicians who complete onboarding with a valid referral code now automatically receive $2,500 in waived payment processing fees. Read the full update